Product Replacement Claim

If you have a product that you wish to replace, please fill in the form in as much detail as possible. Please note that we reserve the right to refuse replacement if the criteria is not met. We might request the faulty product to be shipped to us or contact you for further details regarding your claim.

Country

We are only able to ship orders within the UK. If you are based outside the UK, we will direct you to one of our other branches that can assist with your request.

Full Name

Phone

Street Address

City

Postcode

Purchase Date

I have proof of purchase

What type of product is it?

Product SKU/Barcode

Product Colour

Reason for return

Upload Pictures of the Product

Please ensure the pictures are clear, capturing the entire product. You can upload additional close up pictures if necessary.